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A woman is given information about her son's course that is freely available on the web (I checked) and a person described as a "data protection officer" threatens to report the guilty professor to the human resources department should there be a repeat transgression. In the words of the Bard: "If this were played upon a stage now, I could condemn it as an improbable fiction."

I have to agree with David Colquhoun ("When HR gets hold of academe, quackery and gobbledegook run riot", 10 April). Universities have turned themselves from institutions in which the academics employed the administrators into ones in which the reverse is the case and common sense and reason are the casualties.

Stephen Senn, Glasgow.